Effective Date: 13.08.2025

At BostIPTv, we want our customers to be satisfied with our IPTV service. This Refund Policy explains how refunds are handled.

1. 7-Day Money-Back Guarantee

You are eligible for a full refund if, within 7 days of purchase:

• The service is not working.
• You are unsatisfied with the service.
• Our technical support cannot resolve the problem.

2. Refund Request Process

To request a refund:

1. Send an email to info@bostiptv.com with your account details and proof of payment.
2. Our support team will review your request and attempt to resolve the issue.
3. If a refund is approved, it will be processed within 3 to 7 business days to the original payment method.

3. No Restrictions

Within the 7-day period, refunds are available regardless of the reason as long as the conditions above are met.